Your dedicated Account Manager
Knows your account. Manages each operation.
The Platform
Technology that retains. People that deliver. Designed to work as one.
Most content capture operations are assembled fresh for every brief. lumio is designed as a permanent system — two layers running in a continuous loop.
Our system is built across two layers — the platform that holds your account and activation briefs, and the operations team that executes every brief.
Both run under the same relationship, managed by a dedicated account manager assigned to you from Day 1.
Knows your account. Manages each operation.
The Memory Layer
Your agency's account is where the system lives between activations. Brand assets stored by client. Brief templates shaped to how you work. A full history of every content capture experience lumio has delivered on your behalf.
When a new brief arrives, open an entry, upload what's new, and submit. Everything already held in the account does the rest of the briefing for you. Each activation adds to what it holds — the next brief starts further forward than the last.
The Operations Layer
The moment a brief is submitted, preparation begins. Operators briefed against your account — your brand standards, your client expectations, your agreed setup. Equipment confirmed, branded, and in place well before the day.
On site, the team runs the brief as written. Prepared, presented, and accountable to the standard your account has already defined.
Together, the two layers produce something the per-activation model never can: a content capture function that knows your agency, runs your activations, and gets better at both over time.
Tell us about your agency and your activation calendar. We'll work out whether lumio is the right fit — and what the year ahead looks like working together.